Your satisfaction is important to us and therefore we make every effort to offer you the best possible shopping experience.
All returns require pre-authorization, so please contact us at Contact- firstname.lastname@example.org to receive instructions prior to sending back your merchandise.
If you are not happy with your purchase, we will gladly provide you with a refund under the following conditions:
any order is shipped is not cancel or returnable
We make every attempt to ensure products are packaged properly.
when you received order please inspect the all the package for any demages. and make sure wrote memo for delivery ticket. with out note may not cover your Claim.
If your order is damaged during shipment, defective, or missing parts, please E-mail us email@example.com
send image of the damaged or defective product or a description of the missing parts in an 7 days of your order. We will ship you replacement parts immediately where possible
Pricing changes from time to time.
if we are unable to fill your order. we will refund your purchase immediately
In the case where there is a back order. We will inform you.
If we are not able to sufficiently meet immediate requirements, we will refund your purchase amount immediately.
When you require repairs that must be done directly from the manufacturer, we will ensure you speak with the product manufacturer directly to resolve product issues.
For your protection, only the person named on the credit card used to make this order can pick it up. Please bring the credit card and photo ID with you to the pick-up location.
Customer pick-ups are left in the original vendor packaging for safer transport to your home.
You are responsible for inspecting all pick-up items prior to loading them into your vehicle and noting any external signs of damage to our dock team. If you pick up an item that has an imperfection or concealed damage, it is your responsibility to return the item to Furniture Innovation Location for servicing or exchange. You need Appointment for pick up date and time.
Furniture Innovation is not responsible for any negligence or vehicle damage in securing merchandise into your vehicle or for any merchandise or vehicle transport damage, vehicle accidents, or personal injuries once the merchandise has left the Furniture Innovation.